I have had it switched o.
Fitbit alta hr green lights always on.
Restart does not help.
I am having the same issue.
The green sensor lights never go off whether i am wearing my fitbit or not.
The light is the heart rate sensor.
Charge hr green lights always on.
I have been reading your help fourms and i see that the blinking green light is a issue with a few fitbit products.
I have the same problem with my alta hr.
Remove the flex 2 from the charging cable.
It is still on at night because it will track your sleep better.
The green light on the back of the device keeps flickering i would like the option to turn this off its a bit distracting knowing it is there.
I have rebooted my device by plugging it into the charger and tapping the button on the cord 3 times.
Now it s on constantly and drains the battery.
Setting heart rate to off and sync after does not help.
Ensure the always connected option in the fitbit app is on.
I have attempted to reset the fitbit with no resolution.
It looses charge in less than 24 hours.
To do this.
And yes i have reset the fitbit hr several times and having no affect.
Any advice would be appreciated.
Battery troubleshooting shouldn t be the area to look.
Thr solid green light is very disruptive to my sleep.
It was a gift so i do not know if they replace it hopefully they do.
I tried many times.
I have had this fitbit since may and until 2 days ago the green light would turn off when not being worn.
Waiting now for response from support.
I have tried to sync it three times with the setting for the hr switched to off or on auto but neither makes a difference.
I have turned off the heart rate option and the green light remains solid.
Some help suggests to turn off the heart rate monitoring.
If this isn t the case you can also try changing the setting to off sync your tracker then change it back to auto additionally to restarting it.
It s recommended to wear it tightly but not too tight but if you want to turn it off you can go to fitbit your watch top right heart rate an.
This is draining the battery within 12 hours.
The green lights on my alta hr are on constantly.
The lights will begin flashing simultaneously.
My alta rebooted but the lights are staying on.
I got my charge hr one week ago or so have been using it almost 24 7 and am quite happy with it despite a few quirks the device totally crashed once after i synced it with my iphone and the only way to revive it was to plug in that damn proprietary cable.
Cd2017 welcome to the fitbit community i hope you re doing well.
My alta hr has a solid green light whether i am wearing it or not.